Refund policy

If your goods are damaged or if you receive an incorrect product , we will give a full refund for the price you paid for the item.

All products sold at are covered under our 7 Day refund/Replacement Guarantee. Following conditions should be met for any return - 
  • Only defective product will be replaced.
  • Return/Exchange should be initiated within 7 days of order delivery.
  • To be eligible for a return, your item must be unused and in the same condition that you received and must also be in the original packaging.
We do not offer reverse pickup of the items, the customer can send us the shipment and need to send the scanned copy of the courier slip to to get the refund amount. Please ensure that you do not end up paying more than INR 150 per kg for items being returned.
Return Delivery Address:
ShopYard Online Marketing Pvt. Ltd
30/2 Maya Dasi Road
Kolkata - 700060

If you cancel your order before your product has shipped, we will refund the entire amount if you have paid for your order.

If the cancellation request is received after your product has been shipped, following will be considered -
  • If you received the product, inform us, and initiate a return as per our Return Policy.
  • For Cash On delivery, 50INR is taken extra and this would not be refunded if an order is returned or if the cancellation request is raised after the order is shipped